Hotel and Tourism Solutions

Hotels and tourism

Full guest service - from booking through stay to return visit.

We combine AI virtual agents, transactional notifications, and interactive visual communication to fully automate the experience from initial booking to post-stay feedback.

How does NEXT MOBILE support the hospitality industry?

Automatic reservation service 24/7

A dedicated AI agent receives phone inquiries, checks room availability, and collects reservation data. The front desk receives support during peak hours and full inquiries handling at night and on weekends.

Confirmations and reminders via SMS

Automatically send booking confirmations, upcoming arrival reminders, and key check-in instructions. Guests receive complete information without staff involvement.

Visual guide and additional services

Offer presentations with room images, spa packages, and last-minute promotions with an interactive “Book” button – delivered directly to the default messaging app on the customer’s phone.

Visual guide and additional services

An interactive news carousel presenting the hotel restaurant, spa menu, nearby attractions, and breakfast options with the option to order the service with one click.

Automatic collection of reviews after your stay

An SMS or WhatsApp message is automatically sent after check-out. Guests can quickly rate their stay and leave a review, helping to maintain the property's online reputation.

Loyalty program and returning guests

Personalized offers and discounts for subsequent visits sent automatically based on the date of the previous visit, anniversaries or holiday seasons.