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Automotive – car dealers

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Automotive - car dealers

More appointments, fewer lost leads, full control over the sales process.
Turn every call and message into a car sale and full service. We combine call analysis, artificial intelligence, and multimedia communications into a single system that supports sales and customer service in your dealership.

How NEXT MOBILE Supports the Automotive and Car Dealership Industries

Control over every telephone lead
Call Tracking AI assigns unique virtual numbers to specific campaigns and traffic sources. You know exactly which ad a customer came from, and the system analyzes the conversation content and identifies their key needs.
Zero missed calls outside of hours
A dedicated AI agent answers every call after showroom hours. They answer questions about model availability, collect contact information, and independently schedule test drives for customers.
Automatic appointment reminders
A message sent automatically the day before a scheduled test drive or service visit drastically reduces no-shows and saves your salespeople time.
Analysis of the quality of sales calls
Automatic transcription and LLM analysis of every phone call. Managers receive ready-made conclusions and see which advisors are effectively building relationships and which are losing clients at the initial stage of contact.
RCS and MMS campaigns with visual offers
Vehicle photos, an interactive carousel of models, and links to test drive videos go directly to the customer's inbox, without having to navigate to external websites.
Service communication via SMS/WhatsApp
Notifications about a car ready for collection, repair status, or an automatic invitation to a registration inspection are sent without the involvement of service office staff.
NEXT MOBILE supports digital platforms in communication automation, user protection and customer journey process analysis.

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