Call Tracking AI
Call Tracking AI
Turn every phone call into measurable sales data.
A salesperson does not return a customer's call on time. Calls arriving after office hours are lost forever. You have no idea whether the most valuable leads came to your company from paid ads on Google, social media, or job boards, leaving you investing your marketing budget blindly. At the same time, a sales manager lacks a complete, objective picture of customer conversations—because no one is physically capable of listening to hundreds of hours of recordings each week. Our solution combines advanced AI voice communication analysis, modern speech analytics technologies, and unique telecommunications data. We actively support call monitoring, improve the quality of the customer experience, and strengthen fraud prevention processes.
Call Tracking AI
Real-time voice communication analysis
What do you gain?
Significantly more closed sales processes
You instantly recover contacts that previously vanished from your pipeline without a trace. Missed calls, abandoned contact attempts, and lack of timely callbacks no longer generate significant sales losses.
Maximum visibility and control over team performance
You gain complete, automated analysis of the effectiveness of your salespeople and BDC (Business Development Center) departments. You'll know exactly which scripts work best and how advisors interact with your clients.
Dramatically reduce customer acquisition costs (CAC)
You are leveraging the potential of dynamic number allocation. Dedicated virtual numbers assigned to specific traffic sources precisely indicate which marketing campaigns are generating real calls and which are merely wasting budget.
Business decisions based on hard data
You completely abandon managing your company based on intuition or fragmented reports. Every decision about allocating marketing resources or changing your sales structure is based on real conversations and measurable metrics.
How does it work?
The platform implements multi-level monitoring of advertising campaigns, precisely measuring the effectiveness of each channel and providing insights into the real return on marketing investment (ROAS). Advanced transcription and conversation analysis based on LLM models automatically detects key customer intentions, determines their budget, pinpoints real needs, and measures actual purchase readiness. The system automatically tags and instantly qualifies leads (lead scoring), allowing your team to prioritize the highest-potential customers. At the same time, contact process controls rigorously monitor response times, the number of call attempts, and the structure of missed calls, providing comprehensive end-to-end reporting—from the first ad click to the final sale.
Key Features
Campaign monitoring – measuring the effectiveness of each channel and real return on marketing.
Conversation Transcription and Analysis (LLM) – Detecting intent, budget, needs and purchase readiness.
Automatic lead tagging and qualification – immediate identification of customers with the highest potential.
Control of the contact process – response time, call attempts, missed and interrupted calls.
End-to-end reporting – from first contact to sale.
For whom?
Sales and contact center departments, BDC teams, industries with high call volume: automotive (dealers), real estate, finance and insurance, private medicine, e-commerce and any business investing in telephone lead generation.
Security
- Our technology is based on years of telecommunications experience as a licensed mobile operator. We guarantee stable operation based on 100% Polish server infrastructure – recordings and processed audio data never leave Polish territory. The system meets the highest ISO and EU GDPR security standards, ensuring strict encryption of transmitted information, full control of access permissions, and automatic masking of sensitive data.